A NIGHT OUT LIMOUSINE SERVICE
(ANO)
CHARTER RULES
Print This Page and Keep It for Your Records You are Responsible for Knowing and Complying these Rules
YOU ARE A VALUED CUSTOMER OF (A.N.O.) AND WE WANT YOU TO ENJOY YOUR USE OF OUR VEHICLE. WE JUST WANT TO ENSURE THAT THE INTEGRITY OF OUR VEHICLE IS MAINTAINED FOR FUTURE BUSINESS. Therefore, these rules apply to all charters (special events, weddings, proms, etcj provided by (ANO) without exception.
1.(ANO) agrees to provide the designated vehicle and a driver at the time, date and location specified on the contract.
2. Unless specified on the contract, request for additional hours will be provided only if the vehicle is not scheduled for other work.
3. Number of passengers allowed in the vehicle shall be no more than specified number in contract or limited to the vehicle passenger capacity it is designed to carry.
4. ANO reserves the right to substitute a vehicle of equal or greater value in the event of mechanical difficulties or scheduling reasons. In the event that another vehicle cannot be found you will be given a refund and a taxi will be sent for you and take you to your destination. and if you choose to use us again you will be given a discounted rate.
5. ANO and ANO employees are NOT responsible for any unattended, forgotten, left, lost, damaged or stolen articles in the vehicle at any time.
6. The sale or use of ILLEGAL DRUGS or smoking in the vehicles is strictly forbidden. Alcohol possession or consumption by minors is strictly forbidden. There will be no standing out of moon-roofs or hanging out of windows. ANO reserves the right to immediately terminate service without any refund to any party or person(s) who violates these rules.
7. ANO is not responsible for delays caused by weather, traffic conditions, mechanical problems, airlines and/or airport problems, automobile accidents caused by others or acts of God.
8. Customer may not attach or affix anything to the interior or exterior of the vehicle(s) without prior permission from ANO management.
9. Customer accepts full responsibility for vehicle damage or special cleaning, and any loss of income due to negligence or carelessness caused by any member of customer’s group, or customer (examples: vehicle damages caused from smoking, burns, vomiting, scratches, broken glassware, stains, wrestling in vehicles, kicking windows/mirrors, and etc...) and authorizes ANO to charge the guaranteeing credit card for the expenses regardless and in addition to any prior understandings and agreements. These charges are necessary due to the high cost of cleaning and the revenue and time lost because the car cannot be used.
If the guaranteeing credit card is not able to be charged for any reason, customer agrees to pay for damages within seven days from the event date. Customer agrees to pay for any collection expenses and/or attorney fees and costs associated with ANO collection efforts.
10. There is a $5.00 fee per broken and/or missing glassware.
ii. FAILURE OF CUSTOMER TO COMPLY WITH THESE RULES AND REGULATIONS WILL RESULT IN TERMINATION OF SERVICE, REQUIRING PAYMENT IN FULL WITH NO REFUND_____________________________________________
TEEN RULES
1 No alcohol or other intoxicants or cigarettes are allowed in the limousine.
2 All packages are inspected by the chauffeur and go into the trunk of the vehicle.
3 The privacy screen remains open at all times to allow supervision by the chauffeur.
4 The chauffeur will phone the parents if alcohol or drugs are detected.
Each parent of the teen passenger must provide a phone or cell-phone contact number in case of violation or emergency.
5 Only registered teens are allowed transportation in the limousine.
Any unusual spills, soiling, or damage to the car caused by the passengers will be charged to the person(s) reserving the vehicle.
6 Signatures beside each passengers name indicates that our contract is accepted by the parents and passengers listed and that A.N.O. Limousines has the permission and right to inspect all packages and call parents accordingly.